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Online Banking Agreement

ONLINE BANKING AGREEMENT

Definitions

In this Agreement, the words:

  • “Authorized Account Owner” means Primary Owner or Joint Owner, as applicable.
  • “Account” means any  Personal Checking Account, Savings Account, Money Market Account, Loan Account, Certificate of Deposit (“CD”), and  Individual Retirement Account (“IRA”) Certificates of Deposit offered by First Northern Bank and Trust Co.
  • “First Northern Bank and Trust Co.,” “we,” “us” and “our” mean First Northern Bank and Trust Co.
  • “Business Days” are Monday through Friday. Saturdays, Sundays and federal holidays are not included.
  • “Consumer” means a natural person who has an Eligible Account for which an Online Banking Service is requested primarily for personal, family or household purposes.
  • “Due Date” means the date on which a payment becomes due to a Payee.
  • “Schedule a Payment” means the date you schedule a payment using the Bill Pay Service to a Payee.
  • “Eligible Account” means an Account that is eligible for a particular Online Banking Service.
  • “Joint Account” is an Account owned by two or more individuals.
  • “Joint Owner” means an individual that is an Owner of an Eligible Account with the Primary Owner.
  • “Online Banking Services” means our online banking services available for certain Eligible Accounts that can be accessed at www.1stnorthernbank.com. We may add, remove, change or revise Online Banking Services offered from time to time.
  • “Owner” means each person who is a named owner of an Eligible Account as indicated in our records.
  • “Payee” means an individual or entity to whom or which you make payment through the Online Banking Services.
  • “Primary Owner” is the individual Owner who is listed first on the Eligible Account in our records.
  • “Website” refers to the Frist Northern Bank and Co. website, www.1stnorthernbank.com, through which the Online Banking Services are made available.
  • “You” and “your” means, as applicable, each Authorized Account Owner of an Account.
  • Overview
  • What’s Part of This Agreement

Online Banking Services allow you access and manage your Account(s) with us online via a personal computer or any internet capable device equipped with supported browsers and other hardware and software set forth in Section II of the Agreement and on the Website.

  • Access to and use of Online Banking Services is subject to this Agreement and also to the following, which are considered part of this Agreement as applicable to your Eligible Account(s):
  • Terms or instructions appearing on a computer or mobile device screen when enrolling for, activating, accessing, or using any Online Banking Service; and
  • First Northern Bank and Trust Co.’s rules, procedures and polices, as amended from time to time, that apply to the Online Banking Service or any Eligible Account.
  • Conflicts between Agreements

If this Agreement conflicts with any other agreements related to your Eligible Account or Online Banking Service, or the other agreements include terms that are not addressed in this Agreement, then the other agreements will control and take precedence, unless this Agreement specifically states otherwise. The other agreements will only control with respect to the Eligible Account or Online Banking Service with which it is associated, and only to the extent necessary to resolve the conflict or inconsistency. Additional provisions of other agreements regarding your Eligible Account or Online Banking Service that do not appear in this Agreement will continue to apply.

  • Accepting the Agreement and Future Changes

Except as otherwise required by law, we may in our sole discretion change the terms of this Agreement form time to time and at any time. This may include adding new or different terms, or removing terms from this Agreement. When changes are made, we will update this Agreement on the Website. The Website will be updated on or before the effective date of the revised Agreement, unless an immediate change is necessary as required by law to maintain the security of the Website or for other legal reasons. You will be notified if we revise, modify or otherwise update this Agreement. Your use of any of the Online Banking Services after the effective date of the new version of this Agreement will constitute your acceptance of the new version of this Agreement.

  • Authorized Account Owners and Joint Owners

If an Eligible Account is owned by more than one person, each such person individually has the right to provide us with instructions, make any decision, obtain any information or make any request associated with the Eligible Account and related Online Banking Services, to the extent allowed by the terms, conditions or governing provisions of the Eligible Account. We may rely and act on the instructions of any Authorized Account Owner. If we provide notice to one Joint Owner, all Joint Owners are deemed to have received notice. Access to certain Online Banking Services may require Joint Owners to have a unique user id, watermark image and password.

II. First Northern Bank and Trust Co.  Online Banking Services (Our Online Product Suite)

This agreement states the terms and conditions that apply when you use First Northern Bank and Trust  Co. Online banking (FNB Online) service at www.1stnorthernbank.com. These terms and conditions are in addition to those that apply to any accounts you have with us or any other services you obtain from us. You are also required to follow all of our instructions and procedures applicable to the services covered by this agreement. Subject to the terms of this Agreement, you may use the Online Banking Services to access, use, and manage your Eligible Accounts. The types of Online Banking Services are described generally in this Agreement and more fully on our Website and may change from time to time, at our sole option. Not all transaction and services are available for all products.

  • Overview
    • Transactions
      • Open and fund additional Eligible Account(s) online through our homepage (www.1stnorthernbank.com)
      • View Eligible Account balance(s) and transactions
      • Transfer funds between Eligible Accounts
      • Transfer funds to or from  non-FNBT checking and savings accounts
      • Use Bill Pay services to make payments to Payees
    • Services
      • Receive Eligible Account statements
      • Receive Online Banking Alerts
      • Order checks through our homepage (www.1stnorthernbank.com)
      • Manage your FNBT BillShrink Statement Rewards for Eligible Checking Accounts
      • Exchange Secure Email messages with a support representative.
      • Other Online Banking Services as they become available
  • Online Banking Services for Eligible Accounts

Below is a summary of the Online Banking Services that are available for each type of Account subject to this Agreement.  Online Banking Services are available for each type of Account.

All account types may be viewed online and you may send secure emails regarding any account. Personal Checking, NOW Checking, and Money Market Checking Accounts are also eligible for e-Statements, Alerts, Internal Transfers, External Transfers, Bill Pay, and Bill Shrink Statement Rewards. Statement Savings Accounts may receive e-Statements, Alerts, and complete Internal and External Transfers.

  • Access to Online Banking Services and Your Obligations

You may access your Eligible Accounts through the www.1stnorthernbank.com Website. In order to do so you must have a user id, a password and the required hardware and software as described in this Agreement or on the Website. You must comply with any security procedures and policies we may establish from time to time.

  • Password and access: For Security purposes, you will be required to change your Password the first time you enter FNB Online. You determine what Password you will use and the identity of your password is not known by us. You agree that we are authorized to act on instructions received by your Password. You accept responsibility for the confidentiality and security of your Password and hold us harmless from unauthorized use. Upon three (3) unsuccessful attempts to use your Password and/or ID, your access to FNB Online will be revoked. To re-establish your authorization to use FNB Online, you must contact a support representative at (800) 344 - CASH to have your Password reset or to obtain a new temporary Password.
  • Your Password must be between 6 and 8 characters long, and we recommend that you use both upper and lower case alpha and numeric characters for security. To safeguard your Password, do not choose common information such as family, birth date, names of children, parts of your social security number or a repetitive number (9999). You are responsible for all transactions that you or any authorized users make.
  • There are no limits on the number of times you can access the system each day.
  • Ownership: You agree that the provisions of joint account ownership apply to FNB Online Banking Services if the account(s) being accessed is jointly owned and agree that each owner authorizes the other to use First Northern Bank and Trust Co. Online Banking Service.
  • Limits on Internet Banking Transactions: You must have enough available money or credit in any account from which you instruct us to make a payment or transfer. If any of your qualifying accounts are money market or savings accounts, certain types of withdrawals from those accounts, including payments and transfers are limited. Your limits are disclosed in your applicable deposit agreement and disclosure for those accounts. You also agree to the “Terms and Conditions of our Account Agreements,” which you received when you opened your deposit account.
  • You are responsible for all transactions and bill payments you authorize using the services. If you permit other persons, or other entities to use the service or your access codes, you are responsible for any transactions they authorize from your linked eligible deposit accounts. You should notify us immediately if you believe any of your accounts have been accessed or your access code have been taken or used without your permission. Telephoning us right away will help you reduce possible losses.  Just remember, (800) 344 – CASH.
  • Authorized Transactions: You agree to safeguard your user id, password and account number(s). If you give someone your Online Banking Service user id and password, you are authorizing that person to use the Online Banking Service in your name, and you are responsible for all transactions the person performs using your Online Banking Service user id and password. All transactions performed by that person, even those transactions you did not intend or want performed, are authorized transactions.
  • Unauthorized Transactions: Tell us AT ONCE if you believe that your Online Banking Services user id and password have been lost, stolen or otherwise compromised. The best way to minimize any losses or adverse consequences is to call us immediately at (800) 344-CASH.
  • Log Out: For your protection, log out after every Online Banking Service session and close your browser to ensure confidentiality.
  • System Maintenance: At certain times, online access to some or all of your Eligible accounts may not be available due to system maintenance or circumstances beyond our control. If you need information on your account, our Express Banking line (bank by phone) is available 24 hours a day at (888) 641-6700.
  •  Electronic Funds Transfers
  • Types of Electronic Funds Transfers Available Online
  • You may arrange with another party, such as your employer or a government agency, to electronically deposit funds into an Eligible Account.
  • You may authorize another party, such as an insurance company or mortgage company, to have payments sent directly to them on a regular basis from an Eligible Account.
  • You may authorize a merchant or other Payee to make a one-time electronic payment from your Eligible Account using information from your check to pay for purchases and to pay bills.
  • Please review the First Northern Bank and Trust Co. Electronic Funds Transfers agreement and policy for additional important information regarding Electronic Funds Transfers.
  • Bill Pay

If you have a Bill Pay Eligible Account and your mailing address on file with First Northern Bank and Trust Co. is a valid U.S. address, you may use our Bill Pay service. Payments initiated through Bill Pay must be directed only to Payees with a valid U.S. address. Transaction amounts may be limited, notwithstanding the amount in your Bill Pay Eligible Account.

When setting up Payees and payments in Bill Pay, you must provide us with information on your Payee accounts. You must make sure this information is accurate and complete, and you agree to update it as necessary to keep it accurate and complete.

We may engage one or more Vendors to provide the Bill Pay service on our behalf.

  • Joint Accounts

If there is a Joint Owner associated with the Bill Pay Eligible Account, you and the Joint Owner consent to permit us to disclose information concerning the Bill Pay Eligible Account bill payments completed, pending and schedule, to other Joint Owners. Joint Owners may use the same Bill Pay Eligible Accounts for their individual use of Bill Pay. Each Authorized Account Owner has the same right of access to Bill Pay services such as notifying a support representative of suspected loss or fraud or canceling Bill Pay, etc. Each Authorized Account Owner must individually enroll in Bill Pay and, if so enrolled, will have a separate Payee list and payment history.

  • Using Bill Pay 
  • How Bill Pay Works
  • Payments can be scheduled any time, as a one-time transaction, or as recurring transactions. Payments can also be scheduled in advance.
  • The date you enter for payment is the date on which First Northern Bank and Trust Co. will process  the payment to the Payee (if the payment is set up as an Electronic Payment, the account will be debited on the date of the payment. If the payment is set up as a Check Payment, the account will be debited on the date the check is presented).
  • Your Bill Pay Eligible Account must be in good standing on the date that your account is debited.
  • Payments will be initiated on the date you select. Payments delivered electronically will be debited from your account the date of the initiated payment. Payments delivered by paper check will be debited from your account on the date they are presented for payment.
  • Bill pay processing occurs twice a day. The first processing run is at 3:00 A.M., and the second processing run is at 1:00 P.M.
  • We make every effort to process your payment by the date you select, but payments to some Payees may take longer. To ensure timely payment, you must select a date that is prior to the Due Date specified on your bill or statement. For payments that are critical to you, we recommend selecting a date at least five (5) Business Days prior to the bill’s Due Date for electronic payments and ten (10) Business Days prior to the bill’s Due Date for paper check payments.
  • You must select a date using the Due Date for the bill and not the last day of any grace period established by the Payee.
  • The payment amount will be debited from or charged to the Bill Pay Eligible Account that you designate on the date you specify for electronic payments and the date the check is presented for paper check payments. If the date you select falls on a non-Business Day, for electronic payments, the processing date will be the prior business day. For paper checks, the processing date will be the next business day.
  • If you do not schedule a payment on or prior to your bill Due Date, or if your Bill Pay Eligible Account is not in good standing, you are fully responsible for all late fees, interest charges or other action taken by the Payee.
  • Payment Authorization and Available Funds
  • You authorize First Northern Bank and Trust Co. to withdraw, debit or charge the necessary funds from your Bill Pay Eligible Account in order to complete your requested bill payments. You also authorize First Northern Bank and Trust Co. to credit your Bill Pay Eligible Account for payments returned to First Northern Bank and Trust Co. by the U.S. Postal Service, Payee or any other third party.
  • By furnishing us with the name and address of a Payee, you authorize us to follow your payment instructions regarding that Payee. In some instances, we may submit payments to the best known Payee address.
  • For bill payments funded by Bill Pay Eligible Accounts, completion of a scheduled payment requires availability of sufficient funds on the date you select. You agree that you will initiate a bill payment only when a sufficient balance is or will be available in your Bill Pay Eligible Account at the time of withdrawal of funds or presentation of the check.
  • Whether or not First Northern Bank and Trust Co. pays a Bill Payment out of available Bounce Protection, you are obligated directly to First Northern Bank and Trust Co. for the amount of our overdraft fees or other expenses in the event that your account does not have sufficient funds to complete a payment.
  • We are under no obligation to notify you if we cannot complete a payment because there are not sufficient funds in your Bill Pay Eligible Account to process the payment. In this case, you are responsible for making alternate arrangements or rescheduling the payment.
  • You may make payments to anyone in the U.S. (which includes its territories). Payments to Payees outside the U.S. are prohibited.
  • Tax payments, court ordered payments or payments to settle securities transactions are prohibited and you agree that you will not attempt to use Bill Pay to make such payments.
  • Bill Pay is intended only for use by you as the subscriber of Bill Pay. Any attempt to use Bill Pay to process payments for third parties is prohibited and will be grounds for termination of Bill Pay and access to the service.
  • We do not have any duty to monitor the payments that are made through Bill Pay.
  • Canceling Payments, Stop Payments, Refunds or Reversals
  • You may cancel a Bill Payment after you have scheduled it if the payment has not yet been processed. If the payment has already been processed, please contact the branch most convenient for you to set up a Stop Payment. A Stop Payment can only be set up if the Bill Payment has not yet been debited from your account.
  • Once a payment has been made, you cannot use Bill Pay to request a refund, cancellation, correction or reversal of the completed payment. In such situations, you will need to contact the Payee’s customer service in order to request a refund, cancellation, correction or reversal of a completed bill payment.
  • Questions and Errors 
    In case of questions or errors about the Bill Pay services, contact us at (800) 344 - CASH. We must hear from you no later than 60 days after we have sent the first paper or online statement on which the problem or error appeared. If you notify us verbally, we may require that you send us your complaint or question in writing within ten (10) Business Days. When you tell us about the problem, please include:
  • Your name and Account number;
  • A description of the error or the transaction you are unsure about, and explain why you believe it is an error or what additional information you need;
  • The dollar amount of any suspected error.
  • We will inform you the results of our investigation within fifteen (15) Business Days after we hear from you or receive your complaint or inquiry in writing (if required). We will notify you of our investigation results and correct any error, if such an error exists, promptly. If we need more time, however, we may take up to fifty (50) calendar days to investigate your complaint or question. We will alert you if we require more than fifteen (15) Business Days to complete our investigation. If we determine that there was no error, we will send you a written explanation after we finish our investigation. If we do not complete a transaction on time or in the correct amount according to our agreement with you, we will compensate you as provided above.

H.Online Banking Alerts (Online Financial Management)

  • Subscription Alerts: You may choose to sign up to receive certain email alerts related to your Eligible Account such as tracking spending in a certain category.  (“Subscription Alerts”).

 The following apply to Email Subscription Alerts:

  • While we do our best to provide timely Alerts with accurate information, you understand and agree that your alerts may be delayed or prevented by a variety of factors that are outside our control. We do not guarantee the delivery or the accuracy of Alerts. We are not liable for any delays, failure to deliver or misdirected delivery of any Alert; for any errors in the content of an Alert; or for any actions taken or not taken by you or a third party in reliance on an Alert.
  • We do not include your password or full account number in Alerts. You acknowledge and agree that Alerts are sent to you without being encrypted and that they may include your name and some information about your Eligible Account(s). Depending on the Alert, information such as your Eligible Account balance, Payee names or transaction amounts may be included. Anyone with access to your email will be able to view the content of these Alerts.
  • We provide all Alerts as a courtesy to you, and they are for informational purposes only. We reserve the right to terminate Alerts at any time without prior notice to you.

I. Electronic Eligible Account Statements

Eligible Account Statements: Eligible Account Statements are sent by U.S. Mail to Authorized Account Owners. They are also available online to Primary or Joint Owners. If Primary Owners or Joint Owners would prefer to receive Account statements online ONLY, preferences can be managed in the e-docs tab of the Website. Please note: if both, the Primary and the Joint Owner, are set up for Online Banking, whoever signs up for e-Statements first will be the one to receive them. The person receiving the e-Statements may then add the joint owner of the account as an authorized person to view the e-Statements.

Your FNB Online payments and transfers will be indicated on your monthly statements. You agree to notify us if you change your address or if you believe there are any errors or unauthorized transactions on any statement or statement information.

J.Equipment and Supported Browsers

  • You are responsible for obtaining, maintaining and operating your own equipment used to access and perform Online Banking Services including but not limited to transactions and payments. We will not be responsible for any failure or errors resulting from the malfunction of your equipment. We support non-beta versions of the following browsers and platforms for accessing the Online Banking Services via our Website.
  • A compatible web browser that supports XHTML, SSL encryption and JavaScript. Many browsers work with our site, but the following work best:

 ·Microsoft Internet Explorer (Current major release and most recent prior major release)
·Mozilla Firefox (Current major release and most recent prior major release)
·Safari (Current release only)

Other Browsers and Platforms may also work, but we only support them minimally, if at all. Please use the versions noted for optimal display.

  • Certain Other Terms and Conditions
  • Business Days: Our Online Banking services are generally available 24 hours a day, 7 days a week, although some or all FNB Online services may not be available due to emergency or scheduled system maintenance.  We process transactions and update information on business days.  Our business days are Monday through Friday.  Transfers made after 5:00 PM will be processed on the next business day.  Holidays are not included.
  • Customer Support Hours of Operation: For Online Banking and Bill Pay, the hours of operation are Monday through Friday from 9:00 am to 5:00pm.  Although bill payment transactions will only be processed on business days, you can access bill pay 24 hours a day, 7 days a week, except during any scheduled maintenance periods.  Business days for bill payment transactions are defined as Monday through Friday, except bank holidays.  All bill pay transactions made after 1:00pm EST are processed on the following business day.
  • Our Responsibility: We, or a third party acting as our agent, are responsible for completing fund transfers and bill payments from your account (s) on time and according to your properly entered and transmitted instructions.  If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses and damage.  However, neither we, nor the service provider will be liable:
    • If you do not have adequate money in a deposit account to complete a transaction from the account, or if that account has been closed;
    • If you have not properly followed Software or Bill Pay service instructions on how to make a transfer or bill payment;
    • If you have not given complete, correct and current instructions so that a transfer or bill payment can be made;
    • If you do not authorize a bill payment soon enough for your payment to be made and properly credited by the payees by the time it is due;
    • If you request a payment amount that exceeds the minimum or maximum dollar limit for an individual payment;
    • If a timely bill payment is made by the payee nevertheless does not credit your payment promptly after receipt;
    • If withdrawals from any Eligible accounts have been prohibited by a court order such as a garnishment or other legal process;
    • If we or our agent reasonably believes that a transaction is not completed;
    • If your equipment and/or the software were not working properly and this problem should have been apparent to you when you attempted to authorize a transfer or bill payment:
    • If circumstances beyond our or our agents control prevent making a transfer or payment, despite reasonable precautions that we have taken.  Such circumstances include but are not limited to computer failure, telecommunication outages, postal strikes and other labor unrest, delays caused by payees, fires, floods and other natural disasters.  There may be other exceptions to our liability as stated in your Depositor Agreement.
  • Liability for Failure to Make Transfers: If we do not complete a transfer to or from you account on time or in the correct amount according to our Agreement with you, we will be liable for you losses or damages.  However, there are some exceptions to this liability.  For instance, we will not be liable in the following circumstances:

a. If through no fault of ours, you do not have enough funds in your account to make the transfer or the transfer would exceed the credit limit on any overdraft line associated with the account;

b. The equipment or software used by the Bank to provide the Service was not working properly and you knew or was advised by the Bank about the malfunction before you executed the transaction;

c. Circumstances beyond our control (such as, but not limited to, fire, flood or interference from an outside force) prevent the proper execution of the transaction despite the reasonable precautions we have taken;

d. You have reported your Password as lost or stolen;

e. Your service has been canceled;

f. If the funds in your account are unavailable because of garnishment, levy or other hold requirements imposed on us by law or by a government agency or court orders;

      • Alterations and Amendments: The terms of this Agreement, applicable fees and service charges may be altered or amended by the Bank from time to time.  In such event, the Bank will post amended terms or conditions on the Frequently Asked Questions screen on the Website.  Any use of the service after the Bank posts the change will constitute your agreement to such change (s).  Further, the Bank may from time to time revise or update the programs and/or related material, which may render all such program versions obsolete.  Consequently, the Bank reserves the right to terminate this Agreement as to all such prior versions of the service, and/or related material and limit access to the Bank's more recent revisions and updates of the service.
      • Indemnification: Customer agrees to indemnify (reimburse for all losses and damages incurred) and hold harmless First Northern Bank and Trust Co. from any and all claims, actions, causes of action, damages, losses and other expenses resulting from the Customer furnishing to Another person, or entity (individually and collectively, a "third person), other than First Northern Bank and Trust Co. and its employees, account information, account identification number (s), social security number, account ID, Passwords of Customer and the third party uses the information to transfer funds from the accounts or for any other purposes not expressly authorized by this application.
      • Disputes: In the event of a dispute regarding the service, you and the Bank agree to resolve the dispute by looking to this Agreement.  You agree that this Agreement is the complete and exclusive statement for the agreement between you and the Bank which supersedes any prior agreement, oral or written, and any other communications between you and the Bank relating to the subject matter of this agreement, except to the extent that this Agreement may be subsequently modified by the Bank posting additional terms and conditions on the Website as described under the Alterations and Amendments section of this Agreement above.  If there is a conflict between what a Bank employee says and the terms of this Agreement, the terms of this Agreement shall control.
      • No Waiver: The Bank shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by the Bank.  No delay or omission on the part of the Bank in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights and remedies.  A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
      • Fees and Charges: There is no service fee for Online Banking and transfers. There is no service fee for Online payment services.
      • Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regards to its conflicts of law provisions.

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